The short version
- Your photos are analysed instantly by AI and are never stored on our servers.
- We don't sell your data to anyone, ever.
- You can delete your account and all your data at any time, instantly, from the app.
- RaisiMe is for users aged 16 and above.
- We only share data with the services that make RaisiMe work — never for advertising.
Contents
- 1. Introduction
- 2. Information we collect
- 3. How we handle your photos
- 4. How we use your information
- 5. Third-party service providers
- 6. When we share information
- 7. Data retention
- 8. Your rights and choices
- 9. Children's privacy and age requirements
- 10. Security
- 11. International data transfers
- 12. Your rights under India's DPDP Act, 2023
- 13. Your rights under GDPR (EU/UK users)
- 14. Your rights under CCPA (California users)
- 15. Changes to this policy
- 16. Contact us
1. Introduction
This Privacy Policy explains how RaisiMe ("we", "us", "our", "RaisiMe") collects, uses, shares, and protects information when you use the RaisiMe mobile application and the raisime.com website (together, the "Service").
RaisiMe is an AI-powered personal confidence and style coaching app. We built RaisiMe with privacy as a core design principle. By creating an account or using RaisiMe, you agree to the practices described here.
2. Information we collect
2.1 Information you provide directly
- Account information: email address and password (or sign-in via Apple/Google).
- Profile information: age group, gender (optional), primary goal, and time availability.
- Date of birth: collected to verify you meet our minimum age requirement of 16.
- Photos: selfie images for analysis. See Section 3.
- Communications: support messages you send us.
2.2 Information collected automatically
- Usage data: features used, scan frequency, actions completed.
- Device information: device type, OS version, app version.
- Diagnostic data: crash reports and performance data.
2.3 Information from third parties
- Subscription status from RevenueCat and the app store. We never see your card details.
- Authentication data if you sign in via Apple/Google.
3. How we handle your photos
Specifically:
- Your photo is compressed and sent over HTTPS to our AI analysis provider (Anthropic).
- The AI provider generates your scores, insights, and recommendations.
- The results are saved to your account.
- The photo itself is not retained.
We do not use your photos to train AI models, do not share them with advertisers, and do not use facial recognition to identify you.
4. How we use your information
We use the information we collect to:
- Provide and operate the Service, including generating your RaisiMe Score and action plans.
- Create and manage your account.
- Track your progress over time.
- Process subscription payments.
- Send service notifications, where enabled.
- Respond to support requests.
- Improve the Service.
We do not use your information for third-party advertising, and we do not sell your data.
5. Third-party service providers
To operate RaisiMe, we rely on trusted service providers:
| Provider | Purpose | Data shared |
|---|---|---|
| Anthropic (Claude AI) | Analyses your photo to generate your RaisiMe Score | Your photo (real-time, not retained), age group, goals |
| Supabase | Database hosting, authentication, account management | Account details, profile data, scan history (scores/text only) |
| RevenueCat | Manages subscriptions | Anonymous user ID, subscription status |
| Apple App Store / Google Play | App distribution and payments | Payment details (handled entirely by Apple/Google) |
6. When we share information
Beyond the providers above, we may share information with your consent, for legal reasons, or in a business transfer. We do not sell, rent, or trade your personal information for marketing.
7. Data retention
- Photos: not retained.
- Account and profile data: retained while your account is active.
- Scan history: retained while your account is active.
- After deletion: permanently deleted within 30 days, with limited backup/legal exceptions.
8. Your rights and choices
8.1 Access and update
Update your profile anytime in the app.
8.2 Delete your account
Use "Delete all my data" in Profile → Privacy. Immediate and irreversible.
8.3 Notifications
Enable/disable anytime in Profile → Notifications.
8.4 Data portability
Request an export by contacting us (Section 16).
9. Children's privacy and age requirements
We ask for date of birth at sign-up to verify this. If we learn we've collected data from someone under 16, we delete it promptly.
10. Security
We use encryption in transit (HTTPS/TLS), row-level security, and access controls. No method of transmission is 100% secure.
11. International data transfers
Our providers operate data centres in the US, EU, and Asia. Your data may be processed outside your home country, with appropriate safeguards where required.
12. Your rights under India's DPDP Act, 2023
If located in India, you have rights to access, correction/erasure, grievance redressal, and nomination. RaisiMe acts as a "Data Fiduciary" under the DPDP Act.
13. Your rights under GDPR (EU/UK users)
Rights of access, rectification, erasure, restriction, portability, objection, and to lodge a complaint with a supervisory authority. Legal basis: contract performance, consent, and legitimate interests.
14. Your rights under CCPA (California users)
Right to know, delete, and opt out of sale/sharing (RaisiMe does not sell or share personal information under CCPA), and non-discrimination.
15. Changes to this policy
We may update this policy; material changes will be notified via the app. The "Last updated" date reflects the latest revision.
16. Contact us
Email: privacy@raisime.com